Grand Creations by JE

Service Agreement

This Service Agreement outlines the terms and conditions for services provided by Grand Creations by JE / Jasmine Elyse (“Artist” or “Service Provider”). By booking services, submitting payment, or allowing services to begin, the Client agrees to the terms below.

Fees & Services

 

Face Painting / Glitter Tattoos
$150 per hour with a two (2) hour minimum, per artist. One artist can paint approximately 10–25 faces per hour depending on the intricacy of the design chosen.

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On-Site Calligraphy Engraving
$175 per hour with a two (2) hour minimum, per artist. Client understands that engraving speed and visibility may vary by product type and surface.

• Clients are responsible for booking sufficient time to accommodate guests or project needs. Please book enough time to accommodate your guests. The Artist cannot guarantee additional time beyond what is contracted, as other bookings may be scheduled immediately following your event.

• If additional time is requested and the Artist is available, overtime will be billed at the standard hourly rate, not to exceed $150 per hour, per artist. Client is responsible for the full time booked plus any overrun, even if the Client delays the actual start time.

 

Murals & Custom Artwork
Pricing is determined by project scope, size, surface condition, design complexity, location, and timeline. A non-refundable deposit is required to schedule mural or custom work.

 

Payment Terms

All charges are due twenty-four  (24) hours before the event for corporate bookings and forty-eight (48) hours before for private events, unless otherwise stated in writing. The client must pay for the minimum booked time even if the services are used for less time. A completed agreement and any required deposit must be received within three (3) calendar days of the event confirmation request, or the event date may be released. 

Returned payments are subject to a $45 returned payment fee.

 

Travel, Setup & Additional Fees

Travel fees may apply when the event location is more than twenty (20) minutes from the Artist’s base location. Travel fees are generally $50 per artist.

 

Parking & Access

Please reserve a parking space near the event location, driveway, street access, or loading dock to allow the Artist to unload equipment safely. The Client is responsible for reimbursing any parking fees. Difficult parking situations may delay service start time and do not require time reimbursement.

 

Indoor Setup Requirements

Clients must provide bathroom access and a minimum workspace of six feet by six feet (6’ x 6’) with adequate lighting. The Artist will arrive with sufficient time to set up. A table and two (2) chairs will be provided by the client, unless otherwise reviewed with the artist.

 

Outdoor Setup Requirements

For outdoor events, the Client must provide a covered area in case of rain or extreme heat. A minimum of ten feet by ten feet (10’ x 10’) of level space with adequate lighting, restroom access, and a location to dispose of water is required. Please avoid watering lawns on the day of the event or soaking them the day prior.

 

Weather Policy

The Client agrees to provide protection from extreme temperatures, sun, rain, wind, or other unsafe conditions. An alternate indoor location must be provided in the event of inclement weather. Once the Artist has arrived on site, full payment is due regardless of weather conditions. No refunds are issued due to weather.

 

Breaks & Stop Time

Artists are entitled to paid breaks of five to ten (5–10) minutes every two (2) hours and thirty (30) minutes for bookings of three (3) hours or more, with restroom access. It is the Client’s responsibility to manage guest flow once service time has ended. Please book sufficient time to avoid disappointment.

 

Cancellations, Refunds & Rescheduling

Reschedule requests must be made at least seven (7) days before the event. Cancellations within twenty-four (24) hours of the event require payment of the full contracted amount. Cancellations made seven (7) days or less in advance require a fifty percent (50%) fee of the total contracted amount.

Deposits are non-refundable but may be transferable if rescheduling is approved. No refunds are offered for inclement weather. If the Artist must cancel due to illness or emergency, a replacement artist will be arranged when possible, or the Client may reschedule.

 

Limitations on Artwork

Artists will not paint or engrave any subject matter deemed offensive, inappropriate, or disturbing. For public events, artwork will not be applied to areas of the body that are not legally appropriate to expose or that the Artist is not comfortable servicing.

 

Extreme or Unsafe Working Conditions

The Artist reserves the right to stop services and leave without refund if extreme adverse conditions occur and are not remedied after being brought to the Client’s attention. This includes, but is not limited to, violent behavior, destructive actions, unsafe environments, illegal activity, or interference by guests, pets, or attendees.

 

Liability Statement

Only professional-grade, FDA-approved cosmetic products are used; however, allergic reactions are possible. Individuals with sensitive skin should refrain from participation or request a patch test. Darker pigments may temporarily stain skin and should be removed with mild soap, water, and a washcloth or coconut/olive oil.

For safety and sanitation reasons, Artists will not paint individuals who are ill or have visible skin conditions, open wounds, cold sores, conjunctivitis, ringworm, eczema, or other contagious conditions. These determinations are made at the Artist’s discretion.

Artists use reasonable care but are not responsible for damage to clothing or property. The Client assumes responsibility for any accidents, injuries, or damages caused by guests, children, pets, or environmental conditions. Under no circumstances will Artists supervise children; supervision remains the responsibility of the Client and/or parents or guardians.

 

Acceptance of Agreement

By booking services, submitting payment, or allowing services to begin, the Client confirms acceptance of this Service Agreement and agrees to abide by all terms stated herein.